Business automation
Lead operations
Research, qualification and follow-up in one carefully controlled workflow.
Inside the systemAI systems, built around your business
AI that moveswork forward.
We turn repetitive business processes into reliable software — with AI where it helps and people in control.
Connected to your toolsDesigned for human oversight
A better first response.
A new enquiry
From your website
“We’re moving every lead from email into our CRM by hand. Can you help us automate it?”
One request.A useful place to start.
Built to work with
the tools you already use.
Email & calendarsCRMs & business appsDocumentsYour data
What we build
Less repetitive work. More room to move.
Start with the process that slows you down. We bring the software, integrations and AI together around it.
Lead operations
Turn incoming enquiries into researched prospects, structured records and responses ready for review.
From enquiry to a clear next step
Customer operations
Connect requests to the right knowledge, prepare useful answers and bring in your team when it matters.
From request to resolution
Document workflows
Extract the information that matters, check it against your rules and move it into the right system.
From documents to usable data
Agents & internal tools
Build software that coordinates work across applications, with permissions and verification built in.
From disconnected tools to one flow
Selected engineering
See the thinking. Explore the systems.
A closer look at how we approach automation, intelligent agents and applied AI.
Agent infrastructure
OmniPilot
An agent execution system that plans, acts and checks its work across interfaces.
Inside the systemApplied AI
Visual recognition
Visual observations turned into structured records, with a path for human review.
Inside the systemOur approach
A clear path from idea to everyday use.
We make the scope, decisions and handoffs visible at every stage.
01
Understand the work
Map the process with the people who run it. Find the bottleneck, the exceptions and the outcome that matters.
A clear scope and success criteria02
Build the right system
Connect the tools, engineer the workflow and test the difficult cases. Keep you involved as the system takes shape.
A working, reviewable implementation03
Make it operational
Test the handoffs, document the behavior and prepare your team to use and oversee the system.
Deployment, documentation and handoverBuilt with care
Useful intelligence. Thoughtful control.
A good system is more than an answer from a model. It needs to be understandable, dependable and practical for the people using it.
People stay in control
Put review and approval where the consequences matter. Make uncertain outcomes visible.
Work you can trace
Keep context, decisions and results connected, so your team can understand what happened.
A plan for the exceptions
Design for missing information, failed integrations and unexpected inputs — before they happen.
The studio
Work directly with the engineer.
A focused, founder-led studio. Clear conversations, close attention to the details and one connected view of the system.
Meet OPMXIFor agencies
Your client. Your brand.
Our engineering.
Bring AI delivery into your offering, with a technical partner who can work behind your client relationships.
Explore a partnershipGood questions
A little clarity before we begin.
The practical details behind a useful AI project.
Where should we start?
Start with one repetitive workflow: enquiries moving into your CRM, documents being processed, or requests being routed between teams. The pilot defines a manageable scope before a larger build.
Will this work with our existing tools?
We start by examining the software you already use. APIs, webhooks and databases are preferred; controlled interface automation can bridge gaps where an API is unavailable. Integration feasibility is confirmed during scoping.
How much control does our team keep?
Approval steps can sit before external messages, important record changes and other consequential actions. Uncertain results can be routed to a person with the relevant context.
What does a project cost?
The scope determines the price. We agree the workflow, integrations, delivery plan and success criteria before building, so you know what is included and where the boundaries are.
Can you work behind our agency’s brand?
Yes. OPMXI can handle technical scoping and delivery while your agency keeps the client relationship. We agree communication, confidentiality and handover requirements at the start.
Make the next move
Start with one workflow.
Tell us where work slows down. We’ll help you find a useful place to begin.